Terms of Service

Last updated: 18th September 2025

These Terms and Conditions (the “Terms”), together with any Service Agreement or Order Form between you and us, form a legally binding agreement between the client identified in the Service Agreement (“Client”, “you”) and Briddgr Ltd (“Briddgr”, “we”, “us”, “our”) concerning access to and use of https://www.briddgr.com and related services (the “Site” and the “Services”).

By accessing the Site or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. We may update these Terms from time to time and will post the revised version on the Site. Your continued use of the Services following any change constitutes acceptance of the updated Terms.

1. Access to Services & Client Data

Licence. We grant you a non‑exclusive, non‑transferable, revocable right to access and use the Services during the agreed term for your internal business purposes, in accordance with these Terms.

Authorised users. You are responsible for the acts and omissions of your authorised users. Unless otherwise agreed in writing, access may be limited to a reasonable number of users. You will keep login credentials secure and notify us promptly of any unauthorised use.

Ownership of Client Data. As between the parties, you own all right, title and interest in and to data you upload to the Services (“Client Data”). You grant Briddgr a non‑exclusive, royalty‑free, worldwide licence to host, copy, process, transmit and display Client Data solely to provide and improve the Services.

Service learnings. Aggregated insights, product learnings and improvements generated by operation of the Services (excluding Client Data itself) are Briddgr intellectual property.

2. Briddgr Intellectual Property

We (and our licensors) own all intellectual property rights in the Services and the Site, including software, source code, databases, designs, text, graphics, and trade marks (the “Briddgr IP”). Except for the limited rights expressly granted, no rights in the Briddgr IP are transferred to you. You shall not (and shall not permit others to): (i) copy, modify, create derivative works of or distribute the Services; (ii) sublicense, sell, rent or lease the Services; (iii) reverse engineer, decompile or otherwise attempt to derive the software source code except to the extent permitted by applicable law; or (iv) remove or alter proprietary notices.

3. Client Responsibilities & Acceptable Use

You represent and warrant that: (a) your account information is accurate and kept updated; (b) you have obtained all necessary permissions and lawful basis to input any personal data into the Services (including valid consent for marketing where required by law); (c) you will comply with all applicable laws (including UK GDPR/PECR where applicable).

You will not: use the Services for unlawful purposes; introduce malware; interfere with or disrupt the Site or our infrastructure; attempt unauthorised access; run automated scraping or data‑extraction except with our written consent; or use the Services to compete with Briddgr.

4. Registration & Account Security

Registration may be required to use some Services. You are responsible for maintaining the confidentiality of your credentials and all activities occurring under your account. We may reclaim or change usernames that are inappropriate or infringe rights.

5. Confidentiality

Each party (the “Receiving Party”) will keep confidential all non‑public information disclosed by the other party (the “Disclosing Party”) that is marked or reasonably deemed confidential (“Confidential Information”). The Receiving Party will: (i) protect Confidential Information with reasonable care; (ii) not use it except to perform the agreement; and (iii) not disclose it except to personnel and advisers who need to know and are bound by confidentiality obligations. Exclusions apply for information that is public, independently developed, lawfully received from a third party, or required to be disclosed by law (with notice where lawful). Unless otherwise agreed, this clause survives for three (3) years from disclosure (and indefinitely for trade secrets).

6. Cancellation & Termination

You may terminate Services as set out in your Service Agreement. Fees accrued up to the effective termination date remain payable. We may suspend or terminate access for material breach or unlawful use, after reasonable notice where practicable. Upon termination, your access will cease and we will delete or return Client Data according to our Data Retention and your written instructions, subject to legal requirements.

7. Data Protection & Privacy

We process personal data in accordance with our Privacy Policy (as updated from time to time) and applicable data protection laws. Where we act as processor on your behalf, our Data Processing Addendum (DPA) applies. You are responsible for obtaining any required consents for marketing communications and ensuring your instructions are lawful.

International transfers. We may process data in the UK/EEA and other countries with appropriate safeguards (e.g., UK Addendum to SCCs). See our Privacy Policy for details.

8. Service Availability & Changes

We aim to keep the Services available and secure, but maintenance or outages may occur. We may improve or modify the Services from time to time. If a change materially degrades core functionality you rely upon, we will use reasonable efforts to give prior notice.

9. Warranties & Disclaimer

We warrant that we will provide the Services with reasonable skill and care and in accordance with applicable law. Except as expressly stated, the Services and Site are provided “as is” and we disclaim all implied warranties (including merchantability and fitness for a particular purpose) to the maximum extent permitted by law.

10. Submissions & Feedback

If you provide ideas, suggestions or feedback ("Feedback"), you grant us a perpetual, irrevocable, royalty‑free licence to use that Feedback for any lawful purpose, without obligation to you.

11. Modifications & Interruptions

We may update content on the Site and may modify or discontinue features. We are not liable for any loss arising from downtime or changes, provided we act with reasonable care.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability for: death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded by law.

Subject to the foregoing, we will not be liable for: (a) indirect, consequential or special loss, including loss of profit, revenue, or data; and (b) our aggregate liability arising out of or in connection with the Services in any twelve‑month period shall not exceed the total fees paid by you to us for the Services in that period.

13. Indemnities

IP infringement (by Briddgr). We will defend and indemnify you against third‑party claims alleging that the Services infringe intellectual property rights, provided you promptly notify us, allow us sole control of the defence/settlement, and provide reasonable assistance. We may, at our option, procure rights, modify the Services to avoid infringement, or terminate affected Services with a pro‑rata refund.

By Client. You will defend and indemnify Briddgr against third‑party claims arising from: (i) your unlawful use of the Services; (ii) your breach of these Terms; or (iii) Client Data or instructions infringing laws or third‑party rights.

14. Data Security & Backups

We maintain appropriate technical and organisational measures to protect Client Data against unauthorised access, loss or disclosure and to ensure ongoing confidentiality, integrity and availability. Routine backups are performed; however, you are responsible for maintaining your own copies of Client Data. We are not liable for loss or corruption of data where we have implemented reasonable safeguards.

15. Electronic Communications & e‑Signatures

You consent to receive communications electronically and agree that electronic signatures and records have the same legal effect as originals, to the extent permitted by law.

16. Force Majeure

Neither party is liable for delay or failure to perform due to events beyond reasonable control (including acts of God, internet outages, strikes, war, governmental action). The affected party will notify the other, use reasonable efforts to mitigate, and resume performance as soon as practicable.

17. Governing Law & Jurisdiction

These Terms and any dispute or claim (including non‑contractual disputes) are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction. Nothing limits either party’s right to seek urgent injunctive relief.

18. Miscellaneous

These Terms (together with any Service Agreement, Order Form, DPA and policies referenced) constitute the entire agreement and supersede prior understandings relating to the Services. If any provision is held invalid, the remainder remains in effect. Neither party’s failure to enforce a provision is a waiver. You may not assign these Terms without our consent; we may assign to an affiliate or in connection with a merger or sale. No partnership, joint venture or agency is created.

19. Notices & Contact

Primary contact (privacy & legal): [email protected]
Company: Briddgr Ltd
Registered office: available on request for official correspondence.

Notices are effective when delivered by email (with no bounce‑back) or two business days after posting by first‑class post to the notified registered office.